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Return Policy | Mountain City Candle Co.

We will gladly provide an exchange for unburned and unmelted products if you are unsatisfied.  Due to the nature of the product, burned candles cannot be returned. 

 Fulfillment mistakes that may occur which result in the shipment of incorrect products to you will also be accepted for return. 

 Damaged goods due to shipping mishandling can also be returned or replaced.  Photographic proof may be required. 

 We are unable to issue refunds for fundraising product sales.

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